Billing Terms & Conditions

At Meso Living, every purchase should feel simple and secure. These Billing Terms & Conditions explain how payments are handled when you shop with us.

Accepted Payment Methods

You can check out securely using any of the following:

  • Shop Pay
  • PayPal
  • Apple Pay
  • Google Pay
  • Visa
  • Maestro
  • MasterCard
  • American Express
  • Union Pay

All transactions are processed in Canadian Dollars (CAD).

How Payment Works

  • Payment is charged at the time of purchase.
  • We only begin processing and shipping once payment has fully cleared.
  • If a payment is declined or fails, we're unable to confirm the order and will email you to let you know.

Pricing

  • All prices on Meso Living are listed in Canadian Dollars (CAD).
  • Prices are subject to change at any time without prior notice.
  • Discount codes and promotions apply only to orders placed while the offer is active — they can't be applied to past orders.

How We Protect Your Payment Info

Your payment security is a priority. Every transaction is processed through SSL-encrypted, PCI DSS-compliant gateways designed to keep your data safe.

Meso Living never stores your card or payment details on our own servers.

Refunds & Chargebacks

  • Refunds are handled according to our Return & Refund Policy.
  • Refunds go back to the original payment method used at checkout.
  • Having a payment issue? Email us first at support@mesoliving.com — we'll work with you directly to resolve it quickly.
  • Chargebacks filed without valid grounds will be disputed and reviewed to help prevent misuse.

Fraud Prevention

To protect both our customers and our business, Meso Living reserves the right to:

  • Cancel or hold any order that appears fraudulent or shows signs of unauthorized payment activity.
  • Request additional identity verification for high-value or flagged orders.

These measures help keep shopping safe for everyone.

Contact Us

Have a question about your order, or just want to say hi? Send us an email anytime.

Email: support@mesoliving.com

Support Hours:
Monday–Friday: 8:00 AM – 6:00 PM EST

We aim to respond to every message within 24 hours.

Our Business

ECOMMERCE CONSULTING PARTNERS LIMITED
18 Surrey Road
Harrow
England, HA1 4NH
United Kingdom

Company registration number: 11157380